[13] 1 - Refusal to Receive a Claim
Official refuses or ignores a stated fear of return.
Violation
An official refuses to record, ignores, discourages or delays a claim after being told of a fear of return.
Examples
- Telling a claimant "that does not matter" and continuing removal.
- Not passing a recorded claim to the screening authority.
- Pressuring a claimant to withdraw.
Civil outcome
Corrective order, civil penalty set by the court, and review by the department for discipline.