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Complaints and Remedies

How to complain about a breach of the Act and what can happen.

Complaints

A person, or someone for them, may complain about a breach to the department, the district attorney or the court. Complaints may be made in any form and without penalty.

Possible outcomes

  • An order to provide the accommodation.
  • Department discipline of an officer or official.
  • Civil penalty or damages set by a court.
  • A criminal charge where the act is also a crime.

Retaliation

Punishing a person for making or supporting a complaint is itself a breach of this Act.

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